Customer Pulse

Know what your customers think. Before they leave.

Real-time sentiment intelligence from 249K+ Trustpilot reviews. Broken down by market, category, and trend — so you can fix what's broken and double down on what works.

View Dashboard How it works
Reviews Tracked
Avg Rating
8
Markets
10
Categories

Built for SKLUM's reality

Customer service is the #1 weakness. This gives you the data to fix it.

Sentiment Analysis

Every review categorized as positive, neutral, or negative. See the real ratio — not just the star average.

Market Breakdown

Spain, France, Germany, Italy, UK, Portugal, Netherlands, Belgium — each with their own pulse.

Category Insights

From Chairs to Lighting to Outdoor — see which product lines drive satisfaction and which don't.

Trend Tracking

30 and 90-day views. Catch sentiment shifts early — before they become a PR problem.

Review Feed

Filter by sentiment, country, category, or rating. Read what customers actually write.

Real-time Data

Aggregated from Trustpilot. Updated continuously so you're never working with stale numbers.

Live Pulse Preview

Here's what your customer sentiment looks like right now, across all markets.

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Positive
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Neutral
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Negative
Avg Rating